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HTB Service allows us to purchase tickets on your behalf for events/concerts. HTB 服务允许我们帮您购买活动/演唱会的门票。

Yes, the service fee is charged per ticket (on top of the original retail price). 是的，服务费是按票收取的 (另加官方票价)。

A 30% deposit of the total ticket price is required to confirm your HTB Service order Example: Ticket price: RM 199 Quantity: 1 pcs HTB (Help to Buy) fee: RM 50 per ticket [30% deposit] -- RM 199 × 0.30 = RM 59.70 [Including our service charge] -- RM 59.70 + RM 50 = RM 109.70 ➡️ You are required to pay RM 109.70 in advance to confirm your order This does not include any additional fees charged by the original ticketing website 为确认您的 HTB 服务订单，您需支付总票价的 30% 作为定金。 示例： 门票价格：RM 199 数量: 1 张 HTB (Help to Buy) 服务费：每张 RM 50 [30% 定金] -- RM 199 × 0.30 = RM 59.70 [含我们的服务费] -- RM 59.70 + RM 50 = RM 109.70 ➡️ 您需要预付 RM 109.70 以确认您的订单 以上费用不包含原售票网站可能收取的任何额外手续费或服务费。

While success cannot be guaranteed, HTB Service has a higher success rate compared to manual checkout. 虽然不能保证成功，但与手动结账相比，HTB 服务的成功率更高。

Yes, HTB Service is ideal for high-demand events where tickets sell out quickly. 是的，HTB 服务非常适合在门票快速售罄的高需求的演唱会。

If any tickets are not successfully secured, a full refund will be issued for the corresponding number of unpurchased tickets. 若未能成功购买您所要求的全部门票，我们仅会收取已成功购买到的门票的相应费用，对于未成功购买的门票数量及其对应金额（包括已支付的定金），我们将全额退还。